Award Winning
Interactive Agency
We create meaningful experiences that delight
consumers, increase conversion and differentiate
our clients’ brands.
Award Winning
Interactive Agency

Fluid Retail
Experience Platform
Ecommerce customer experience
innovations offered as on-demand
solutions for all online retailers.
Fluid Retail
Experience Platform

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News January 5, 2012
Fluid Announces Webcast, "Social Integration: Driving Mass Customization Success"
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Learn Why Social Integration is Driving Demand for Product Customization on the Web.
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News December 15, 2011
Hat Trick: Three Fluid Inc. Clients Make the Internet Retailer Hot 100
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Fluid helps visionary e-retailers Benefit Cosmetics, Sur La Table and Wag.com rethink site design, shopper interaction and product merchandising to convert consumers’ increasingly social-centric online activities into bottom-line results.
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News November 16, 2011
Fluid Configure Offers Retailers Scalable, Fast-to-Market, and Easily Manageable Product Customization in New Version of the Industry-Leading Platform
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Latest platform for managing online product customization taps a global shift toward consumers "making it mine."
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News November 15, 2011
"Fast Fashion" Retailer Charlotte Russe Selects Fluid Inc to Redesign Web and Mobile Sites
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Fluid to Create Fun and Interactive Digital Shopping Experience for "Millennial" Generation.
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News October 11, 2011
Fluid Teams With eBags.com to Formulate Next Generation of Social Shopping
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Shopping with a friend for a handbag is a great way to narrow choices and find the right style.
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News October 6, 2011
Fluid Transforms Isaay.com Into a Bold Shopping Destination That Screams "Fun, Easy and Personal"
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New ecommerce website powered by Fluid Experience presents Isaay.com shoppers with high-impact, 360-degree imagery of fashions from top designers.
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News October 4, 2011
Fluid Helps Retailers Deliver the Right Presentation for the Right Device With Touch-Optimized Rich-Media Product Displays in Fluid Experience
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Digital shopping innovator, Fluid Inc., has made shopping on “touch” devices, such as smartphones, tablets or kiosks, easier and faster with device-optimized presentation of rich-media product displays. Available now for online shopping websites, Fluid Experience device optimization enables retailers to create the right visual presentation for the right device, thus offering an effective visual experience and easier navigation. The new device optimization feature is part of the company’s flagship Fluid Experience solution that brings online customers closer to an in-store experience with dynamic product merchandising.
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News September 7, 2011
Benefit Cosmetics Partners with Fluid to Create a Playful Online Makeup Experience
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Customers in the United States and China are now just a click away from the ultimate online beauty experience. Fluid helps capture Benefit's irreverent and humorous style, making it fun to learn which makeup product to buy and how to apply it.
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News September 6, 2011
Fluid Talks Up Social Shopping at Shop.org
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Connect with Fluid at this year's Shop.org Annual Summit to learn about the latest in social retailing. Fluid, the digital shopping innovator, has an extensive presence at this year's Shop.org Annual Summit in Boston (September 12-14, 2011). Fluid is showcasing new developments and best practices in social ecommerce, and invites ecommerce and digital commerce managers at top brands and retailers to experience Fluid�s latest work.
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News August 18, 2011
Elie Tahari Turns to Fluid for Branded Interactive Ecommerce Website for Desktop and Mobile Shoppers
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Fluid adds beautiful and immersive ecommerce functionality to Elie Tahari's Demandware-based commerce platform. The result gives Elie Tahari customers a shopping experience that complements the brand story of one of fashion's most dynamic lifestyle brands.
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News August 16, 2011
Fluid Experience Shoppable Video Transforms Viewers Into Customers
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With Fluid Experience Shoppable Video, customers can shop and buy products directly from a retailer's video. This latest innovation from Fluid can be added to any ecommerce site or Facebook page, transforming product videos into a branded shopping experience that boosts engagement through context-driven purchasing.
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News August 8, 2011
Fluid Presenting at eTail on August 8th: "Social Commerce: 5 Strategies that Work"
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Fluid is pleased to announce that our very own Amy Lanigan, VP of Client Strategy, will be speaking next Monday at the eTail conference in Boston. Her talk is part of the day-long Social Commerce Summit, whose goal is deep dive into the social media strategies being utilized by industry leading retailers to generate revenue.
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News July 14, 2011
Fluid Puts the "Fun" in Functionality for Quidsi's New Online Pet Supply Store: Wag.com
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Leader in highly branded e-commerce destinations challenges Fluid to make it fun and memorable to find everything you need for your pet. The result combines Quidsi's hallmark efficiency with a whimsical experience that changes the way people shop for pet supplies.
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News March 30, 2011
Fluid Fan Shops Drive Customer Loyalty and Sales for Roots, Ghirardelli Chocolates, and Jones Apparel Group
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Top etailers use Fluid Fan Shop™ to engage with Facebook users via their favorite social site, driving engagement, loyalty, and e-commerce revenues. Fluid Activate, just launched, adds rich-media merchandising capabilities to any Facebook Page. Today, Fluid is launching a complementary product Fluid Activate that lets retailers activate their Facebook fan base by transforming the typical Wall Post text and photos into dynamic, interactive merchandising widgets and custom animations that are purpose-built to boost engagement and drive customers to a brand�s Fan Shop or e-commerce site.
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News March 3, 2011
Fluid Inc. Moves to Larger SF Offices As New Clients and Awards Fuel Growth
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Following unprecedented growth in 2010 that was fueled by new and expanded client relationships by its Agency Group and the successful adoption of the Fluid Social product suite, Fluid has relocated its headquarters to the heart of San Francisco's retail district, just blocks from Union Square. The new facility more than doubles the company's San Francisco office space and is in addition to the fast-growing New York office, which was added in early 2010.
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News February 16, 2011
Fluid Snags Eight IMA Awards For Top Retail, Fashion and Sports Websites
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Interactive Media Awards (IMA) honors digital shopping innovator with three "Best in Class" and five "Outstanding Achievement" awards for websites which "met and surpassed standards of website excellence.". Digital shopping innovator Fluid Inc. kicked off 2011 with several podium slots for its client work in the 2010 Interactive Media Awards™, which recognize the highest standards of excellence in website design and development, and honor individuals and organizations for their outstanding achievement.
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News August 18, 2010
Fluid Helps Diapers.com Parent Deliver Its Second "Baby"
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Digital shopping innovator Fluid, Inc., has again partnered with Quidsi, the parent company of Diapers.com, to deliver a breakthrough shopping experience, this time for Quidsi's bold new business launch, soap.com. Previously, Fluid helped Quidsi with a major redesign of diapers.com, which went on to become the world's fastest growing retailer. The complex design challenge for the much anticipated launch of soap.com was to find effective ways to merchandise the wide variety of product categories and provide an integrated customer experience with the existing diapers.com site, while not losing their focus on creating a strong new brand out of the gate – and Fluid delivered.
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News August 17, 2010
The Viral Power of Facebook
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Fashions change faster than a New York minute in trend-right, mid-priced apparel. Not only do hot designers change at lightning speed –– one minute you are in and the next you are out -- but styles, brands, marketing methods and business models change at an accelerating pace.
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News February 23, 2010
Jones Apparel Drives Fan Increase, Sales with Fan Shop™
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Nine West and Rachel Roy Brands leverage the new component of Fluid Social, Fluid Fan Shop, to drive exclusive, highly branded fan-only shopping experiences on Facebook. A pop-up store using the solution delivers sold-out product in six hours, and a 35 percent fan increase in just three days.
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Case Study Jun, 2008
Brand + Commerce = Sales
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The North Face offers the most technically advanced outdoor products on the market and is the choice of the world's most accomplished climbers, mountaineers, extreme skiers, snowboarders and explorers. Fluid has worked with The North Face as their digital agency of record since 2003. In June of 2008, The North Face launched an entirely new, direct-to-consumer web site that has been ringing up record sales and industry accolades.