Fluid receives Demandware Commerce Cloud Support Certification

by / Thursday, 07 July 2016 / Published in Blog, E-Commerce, Latest posts, News
Fluid has been recognized for its superior support capabilities, receiving the Demandware Commerce Cloud Support Certification. The certification endorses Fluid’s capabilities in supporting the Demandware platform and validates that Fluid has invested in the staffing, certification, and processes necessary to provide 24/7 support for its clients running the Demandware Commerce Cloud. Fluid is now among four global partners (out of 60+) that are both Delivery and Support Certified.

“As a premier Demandware Solution partner, Fluid is dedicated to supporting the continued success and growth of Demandware’s leading eCommerce platform and the Support Certification validates our ongoing mission to transform how people shop through providing excellent support to our clients” Derek Neff, VP of Strategic Alliances, Fluid.

Fluid provides turnkey support for over 15 Demandware stores, working with teams in North America, Europe, Russia, and Asia. As part of the application process, Fluid provided Demandware access and/or visibility to its resourcing, certifications, SLAs, application monitoring solutions, web-based incident tracking system, peak readiness testing, and more.

Paired with Fluid’s existing Demandware Commerce Cloud Implementation Certification, Fluid has achieved the highest levels of Demandware Partner certification, offering end-to-end user experience, design, systems integration, and technical support for the Demandware Commerce Cloud.

For over 15 years, Fluid has been creating commerce experiences and software that transform how people shop. But Fluid has invested in more than just creating these experiences – for years, Fluid has supported, optimized and enhanced experiences for its clients, providing beauty and function that transform existing commerce sites.

That’s transforming how people shop from design, deployment, and beyond.

Kyle Montgomery, Fluid’s Director of eCommerce Development, is a Demandware Solution Strategist and certified Technical Architect. Email Kyle at kmontgomery@fluid.com or follow him on Twitter at @kmonty7.

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