Poppin is disrupting the office products and furniture industry with modern designs, vibrant colors, and an exceptional customer experience.
Massive IncreasesWith business sales now forming a core piece of Poppin’s business, it was essential to provide an outstanding shopping experience for both B2B and B2C audiences on one site. Poppin sells everything from $2 erasers to $50,000 office makeovers, so storytelling to a diverse customer base played a huge role in the design of the new site.
Poppin rolled out a scalable format that was mobile-friendly, responsively designed, and completely integrated with the Demandware Commerce Cloud. The end result was a site that allows Poppin to utilize real-time data to merchandise to each audience member, optimizing their sales and conversion rates while providing an amazing shopping experience to any and every customer.
The results of this new experience have been dramatic: since launching their new site, Poppin has seen a 55% increase in orders with a 28% increase in items purchased over $1,000.